1. Information We Collect

We collect information by fair and lawful means, with your knowledge and consent. This information may be gathered when you fill out a request for quotation, register for a catalog download, or contact our export specialists directly.

• Professional Contact Data: This includes your name, surname, corporate email address, business telephone number, and job title.

• Company Information: This includes your company name, registered business address, country of operation, and website address, which helps us evaluate international distribution and logistics capabilities.

• Technical Inquiries: Details regarding your project dimensions, architectural preferences (such as aluminum profile specifications or glass system selections), and targeted delivery dates.

2. Use of Information

We only use your personal and professional information to provide and improve our commercial services. The collected data is utilized to:

• Prepare and deliver customized commercial offers and proforma invoices.

• Provide technical updates, product catalogs, and export tracking information.

• Manage customer relationships and coordinate international shipping arrangements.

• Improve the user experience, layout, and functionality of our platform.

3. Data Retention and Storage

We retain personal and corporate information only for as long as necessary to provide you with your requested services or to fulfill our legal, taxation, and international trade record-keeping obligations. What data we store, we will protect within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

4. International Data Transfers and Third Parties

As an international export operations platform, your data may be transferred, stored, and processed in countries other than your country of residence. We do not sell, rent, or trade your personal or corporate identification data to third parties. We may share your relevant information only with authorized logistics partners, customs brokers, and production facilities to execute your specific delivery terms and international shipping procedures.

5. Cookies and Tracking Technologies

PergolaExport.com uses cookies to collect information and improve our services. Cookies are small data files stored on your device that help us understand web traffic and user behavior on our platform. You have the option to accept or refuse these cookies by adjusting your internet browser settings; however, refusing cookies may limit your ability to use certain technical features of our website.

6. Your Data Protection Rights

Depending on your geographical location and jurisdiction, you have specific rights regarding your personal data. These rights include:

• The right to request access to the personal data we hold about you.

• The right to request the correction of any inaccurate or incomplete information.

• The right to request the deletion of your personal records from our databases, provided it does not conflict with active commercial contracts or statutory legal retention periods.

7. Changes to This Privacy Policy

We reserve the right to update or modify our Privacy Policy at any time to reflect updates in international data protection legislation or changes in our operational procedures. Any modifications will become effective immediately upon being posted on this page.

8. Contact Information

If you have any questions or concerns regarding how we handle your user data and personal information, please feel free to contact our compliance team through the official communication channels provided on our contact page.